Access to our E-learning
On all our E-learning products
Tens of thousands of customers
Split the cost
& Samples
We're Here to Support You
Meet The Team!
FAQ'S
The concurrent lockout security system prevents multiple logins from the same account. If you encounter issues, please wait 20 minutes before trying to log in again.
More details can be found in the Useful Information tab and FAQ playlist on our e-learning platform.
Absolutely - Police Pass work in partnership with Klarna & Shop Pay which allow you to defer payment or spread the cost over a longer period.
If your account is showing disabled this means your 6 month licence has expired.
With all our e-learning products they do come with a 6 month licence which automatically expires after 6 months.
If your looking to extend please pop us an email at info@policepass.co.uk for renewal/extension options.
You will be sent a link where your email is the username and then you set up a password.
This gives you 24/7 access over a 6 month time period to over 60+ hours of video lectures and 2900 questions for the NPPF or 30+ hours and 2000 questions for the NIE.
The crammer course is an intensive revision session designed to help candidates prepare for their exams effectively. It focuses on key topics and provides valuable insights to boost your confidence and knowledge before the test.
The crammer course is run on the Zoom platform and runs over 5 days (09.00-14.00hrs) for NPPF and 4 days for the NIE.
If you haven't yet received your link please check your spam/junk folder.
If you are a previous customer your old log in details are the same as previous. If you have forgotten your password you can send a password reset.
Yes, you can purchase the e-learning products separately. However, please note that the e-learning option does not include textbooks unless you buy them as part of a bundle.
All our e-learning licences last a duration of 6 months.
If you’re a previous customer and looking to purchase again, we may be able to offer loyalty or returning customer discounts depending on the package and current promotions available. The best way to find out is to drop us a quick message so we can take a look at your previous orders and see what we can do for you.
Although all of our e-learning licences are issued with a standard 6-month duration, we completely understand that some learners may need a bit more time to complete their studies.
If your current licence is due to expire and you’re not quite finished yet, we do offer licence extensions to help you continue your learning without interruption.
Just pop us an email, and our team will be happy to review your account and arrange the best option for you.
Our crammer courses are delivered live and are not recorded, as they are designed to be highly interactive and focused on real time learning.
If you do happen to miss anything or want clarification on a specific topic after the course, our trainers are more than happy to help. You can always reach out with questions, and our trainers can answer any queries you have and make sure you feel confident moving forward.