Business Continuity Assurance Statement

Blue Light Publishing Ltd (T/A Police Pass)
Company No: 5970660  VAT: GB 908 9801 92

1. Assurance of Operational Resilience
Blue Light Publishing Ltd (trading as Police Pass) ensures robust continuity arrangements to sustain delivery of critical learning and training services during disruptions. We maintain procedures to minimise interruption and protect the interests of learners, clients, and partners.

2. Core Services Covered
This assurance encompasses all essential services including:
• Online training delivery and learning platform access
• Book fulfilment and distribution
• Learner support and administration
• Data management and secure systems provision

3. Continuity Preparedness
We deploy multiple continuity measures to maintain operations in disruption scenarios:
• Remote delivery via Zoom and Thinqi cloud platforms
• Daily managed backup and secure cloud storage
• Tested recovery procedures and Cyber Security certification in partnership with BCC IT and CDSM Interactive
• Cross-trained staff and alternative logistical arrangements
• Backup suppliers for key functions

4. Incident Response and Management
Disruptions are managed by designated Company Directors with clear roles and responsibilities, supported by administrative and IT continuity leads. Communication with clients and stakeholders is prompt, transparent, and maintained throughout any incident.

5. Data Protection and Security
All continuity activities align with UK GDPR data protection principles. Systems are secured and regularly tested to mitigate data loss or unauthorised access.

6. Testing and Continuous Improvement
Our continuity arrangements are:
• Reviewed regularly
• Updated after real incidents or changes to operations

These actions ensure that continuity planning remains effective and aligned with organisational growth.

7. Statement of Assurance
Blue Light Publishing Ltd confirms that appropriate business continuity arrangements are established, maintained, and operationally effective to support uninterrupted delivery of contracted services, protection of learner data, and ongoing client engagement.

Authorised Signatory: G H WILLIAMS
Name: Greg Williams
Title: Director
Date: 10/2/26